Privacy Policy

Last updated: December 23rd 2025

Clam Cases (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with the UK GDPR and EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.clamcases.co.uk.

1. Who We Are

Clam Cases is a UK-based watch accessory brand specialising in watch cases, straps, and related products.

If you have any questions about this policy or how we handle your data, you can contact us at:
Email: info@clamcases.co.uk

2. What Personal Data We Collect

We may collect and process the following personal information:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely via third-party payment providers; we do not store card details)

• Order history

• IP address and browser/device information

• Communications you send to us (emails, contact forms, support requests)

3. How We Use Your Personal Data

We use your personal data to:

• Process and fulfil orders

• Deliver products and manage shipping

• Communicate with you about your order or enquiries

• Provide customer support

• Improve our website, products, and services

• Comply with legal and accounting obligations

• Send marketing communications (only where consent has been given)

4. Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

• Contractual necessity – to fulfil orders and provide services

• Legal obligation – for tax, accounting, and regulatory compliance

• Legitimate interests – to improve our services and prevent fraud

• Consent – for marketing communications (you may withdraw consent at any time)

5. Marketing Communications

If you opt in, we may send you marketing emails about new products, offers, or updates.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Sharing Your Data

We only share your data with trusted third parties where necessary, including:

• Payment processors

• Shipping and logistics providers

• Website hosting and analytics services

All third parties are required to handle your data securely and in compliance with GDPR.

We do not sell your personal data.

7. International Data Transfers

If your data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or GDPR-compliant frameworks.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

9. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@clamcases.co.uk.

10. Cookies

We use cookies to improve your browsing experience and analyse site traffic. For more information, please refer to our terms and conditions.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page.